Hello Brad,
I'm the other side of the pond, in England, working for a company who distribute Cimstation Inspection in the UK and Ireland. For a product as good as Cimstation, the Web resources are not what they could be, but I would suggest that you visit silma.com and/or adept.com (Silma's parent company), if you haven't already. Check out the forum regularly to get e-mail contact with existing or other prospective users, and get a copy of the demo CD Rom from Silma, which is an excellent introduction to the product.
Cheers,
Andrew.
(andrew@acel.demon.co.uk)